Terms of Service

1. The Service

Tonafy helps you generate suggested guitar and bass amp settings to recreate tones from songs on your own gear. You must be at least 18 to use the Service.

2. Accounts

Provide accurate information when you sign up. You're responsible for keeping your login secure and for all activity under your account. Tell us promptly at support@tonafy.com if you think someone has accessed your account without permission.

You can close your account at any time by emailing support@tonafy.com. Cancel any paid subscription first so you aren't charged again.

3. Free plan and free trials

We may offer a Free plan with a limited number of adaptations, a free trial of a paid plan, or both. What's included, how long a trial lasts, any trial usage limits, and whether a payment method is required are shown before you sign up or check out. We may change or end these offers at any time; changes don't affect a trial you've already started.

If a free trial requires a payment method, your paid subscription starts automatically when the trial ends and you'll be charged the plan price shown at checkout, unless you cancel before the trial ends. Free trials are for first-time subscribers, one per person. Creating extra accounts to get more free adaptations or trials isn't allowed.

4. Subscriptions and billing

Paid plans are billed monthly or annually, in advance, through our payment processor, Stripe. Prices are shown on our Pricing page before you subscribe. By subscribing, you authorise recurring charges at your plan's price until you cancel.

Your subscription renews automatically at the end of each billing period. You can cancel anytime from your account's billing settings; cancellation takes effect at the end of the current billing period, and you keep access until then.

Plan limits (such as monthly adaptations) reset each billing period. Unused adaptations don't carry over.

5. Price changes

We may change plan prices or what a plan includes. We'll tell you by email at least 14 days before a price increase applies to your subscription. The new price takes effect from your next renewal, and you can cancel before then if you don't want to continue.

6. Refunds

Subscription payments are generally non-refundable, including for partially used billing periods and for a charge that follows a free trial you didn't cancel in time. We will refund you where Australian Consumer Law requires it, and we'll fix billing mistakes, such as being charged twice, if you tell us within 30 days. See our Refund Policy for details.

7. AI-generated content

Tonafy's settings, gear information and descriptions of original recordings are generated using AI and web research. They're provided for informational and entertainment purposes only, are not professional advice, and may be incomplete, out of date or wrong. Actual results depend on your equipment, room and playing, and we don't promise that any setting will sound like the original recording.

You decide whether and how to use any suggestion, and you do so at your own risk.

8. Your equipment and hearing

You're responsible for using your instruments, amps, pedals, software and other equipment safely and in line with the manufacturer's instructions. Always start at a low volume when trying new settings. To the maximum extent permitted by law, we are not responsible for damage to equipment, hearing loss or injury arising from applying suggested settings.

9. Acceptable use

Don't misuse the Service, attempt to access it improperly, interfere with its operation, or use automated tools to scrape or copy its data. Don't resell the Service, use its content to train AI models, or use it to build a competing product.

10. Feedback and gear requests

If you send us feedback, suggestions or gear requests, we may use them to improve Tonafy without any obligation to you.

11. Intellectual property

Tonafy, its software and its content belong to Shiraz Innovations. We grant you a limited, personal, non-commercial, non-transferable licence to use the Service while your account is in good standing.

12. Trademarks and third parties

Brand, product, artist and song names shown in Tonafy (for example amp, guitar and effects manufacturers) belong to their respective owners and are used only to identify gear and recordings. Tonafy is not affiliated with, sponsored or endorsed by any of them.

The Service relies on third-party services, including Spotify (song data), Stripe (payments) and our hosting and AI providers. We're not responsible for third-party services, websites or content, or for their availability or accuracy.

13. Disclaimer of warranties

The Service is provided "as is" and "as available." To the maximum extent permitted by law, we make no warranties or representations of any kind, express or implied, including about accuracy, reliability, fitness for a particular purpose or results. We don't guarantee the Service will be uninterrupted, secure or error-free, or that saved data will never be lost. We may change, suspend, or discontinue any feature at any time.

14. Limitation of liability

To the maximum extent permitted by law, Shiraz Innovations and its owners, staff and suppliers are not liable for any indirect, incidental, special or consequential loss, or for any loss of profits, revenue, data, goodwill or opportunity, arising from or related to the Service or these terms, however caused, even if we were told it was possible.

To the maximum extent permitted by law, our total liability for all claims arising from or related to the Service or these terms is limited to the greater of the amount you paid us in the 3 months before the claim arose and AUD $50.

15. Australian Consumer Law

Our services come with guarantees that cannot be excluded under Australian Consumer Law. Nothing in these terms excludes, restricts or modifies any right or remedy you have under that law, or any other law, that cannot lawfully be excluded. Where the law lets us limit our liability for a failure to meet a consumer guarantee, our liability is limited to supplying the services again or paying the cost of having them supplied again.

16. Indemnity

To the extent permitted by law, you agree to cover any loss, claim or cost (including reasonable legal costs) we incur because you breached these terms, misused the Service, or broke any law or someone else's rights while using it.

17. Events outside our control

We're not responsible for any delay or failure caused by events outside our reasonable control, such as outages of internet, hosting, payment or AI providers, cyber attacks, or natural disasters.

18. Termination

We may suspend or terminate your account if you breach these terms, if we're required to by law, or if we stop offering the Service. Where required by law, we'll refund any prepaid period you can no longer use. Sections that by their nature should continue (including disclaimers, limitation of liability and indemnity) survive termination.

19. Changes to these terms

We may update these terms from time to time. We'll change the "Last updated" date above and, for significant changes, tell you by email or in the app. Continuing to use Tonafy after a change means you accept the updated terms.

20. Governing law

These terms are governed by the laws of Australia. You and we submit to the non-exclusive jurisdiction of the courts of Australia.

21. General

These terms, together with our Privacy Policy and Refund Policy, are the entire agreement between you and us about the Service. If any part of these terms is found to be invalid or unenforceable, that part is limited or removed to the minimum extent needed and the rest stays in effect. If we don't enforce a right, that isn't a waiver of it. You can't transfer your rights under these terms; we may transfer ours, for example if Tonafy is sold.

22. Contact

Shiraz Innovations, 1/457-459 Elizabeth Street, Surry Hills, NSW 2010, Australia. Questions? Email support@tonafy.com. See also our Refund Policy.